- the Octo aims to dispatch its every order within 24 hours once the order has been confirmed.
- Special orders, such as preorder now may take additional time which will be communicated during the process of ordering.
- After the order has been dispatched Normally it may take 2-3 working days to delivered to your location.
- However there may be any situation where delivery takes more than 3 days due to any technical issues, such as; Bad weather, Law & Order situations etc or in Interior Areas.
Delivery Information & Shipment Charges
- We process Cash On Delivery orders via Call Courier Service / Leopard Courier Service / Trax Logistics and (Area Which are unreachable via Courier Services) Via Pakistan Post .
- Delivery is free on order above PKR 2000/-.
- PKR 149/- will be charged on order below 2000/-
Cash on delivery (COD)
- You can pay in cash at the time of delivery.
Most Octo Studios' products displayed at the Site are available while supplies last. The prices displayed at the Site are quoted in Pakistani Rupees (PKR) and are valid and effective only in Pakistan.
Colors: We have made every effort to display as accurately as possible the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor/LCD/LED, we cannot guarantee that your monitor’s display of any color will be accurate.
Wallet Refund & Exchange Policy:
To have a whole new and easy shopping experience at home, the Octo provides 7 days wallet refund and exchange policy for you. You can wallet refund or exchange all items except products on SALE! with in 7 days of product receipt.
Unwashed, unworn, wrong or defective items may be Wallet Refund or exchanged for a same/different size, design, within 7 days from the date of delivery.
Shipping costs to send any non-damaged/wrong items back to Octo is the responsibility of the customer. Octo™ will be responsible for return shipping costs on defective/wrong merchandise only.
Octo™ will not accept exchanges for any item that has been washed, dried, damaged or stained in any way. This includes items that have been damaged or shrunk in a dryer. Octo™ is not responsible for bleeding, damage of print or fading of colors due to washing. We recommend Hand washing all items in cold water and hang drying to prevent discoloration, print damage and shrinkage. For more details on our washing and caring instruction kindly refer to tags of your item.
For exchange/Wallet refund please mails us at firstname.lastname@example.org or email@example.com with your order no. & reason of exchange/Wallet refund in subject.
Transaction charges may be applicable. Also please note that this process may take 5-10 working days.
Octo™ has full rights to update exchange and Wallet Refund policy without any prior notice.
Last Updated on: 18th March, 2013